Innovation Py, LLC, doing business as Jano Agency ("we," "us," or "our"), operates the website www.janoagency.com and provides digital marketing services. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services, and the choices you have associated with that data.
1. Information We Collect
Personal Data
We collect several types of information for various purposes to provide and improve our services:
· Full name, email address, phone number, and business name
· Billing and payment information (processed securely through third-party processors)
· Business goals, marketing preferences, and campaign details shared with us
· Profile information and social media handles when relevant to service delivery
Usage & Technical Data
When you visit our website, we automatically collect:
· IP address, browser type and version, operating system
· Pages visited, time spent on pages, referral URLs
· Device identifiers and cookie data (see Cookies section below)
Communications Data
Any messages, emails, or form submissions you send us, including project briefs, feedback, and support requests.
2. How We Use Your Information
We use the collected information for the following purposes:
· To provide, operate, and maintain our marketing services
· To communicate with you about your account, projects, or service updates
· To send marketing emails, newsletters, or promotional content (with your consent)
· To send SMS/text message communications (with your explicit consent — see Section 3)
· To process payments and manage billing
· To analyze website usage and improve our services
· To comply with legal obligations
3. SMS and Communication Consent
By providing your phone number and checking the consent box on our forms, you expressly agree to receive text messages (SMS) from Jano Agency (Innovation Py, LLC).
· Message types may include: service updates, project notifications, and marketing offers
· Message frequency varies based on your activity and preferences
· Standard message and data rates may apply
· Opt-out: Reply STOP at any time to unsubscribe from SMS communications
· Help: Reply HELP or contact us at [email protected]
We will never share your SMS opt-in data or consent with third parties for their own marketing purposes.
4. SMS Messaging and Mobile Policy
Mobile information, including SMS opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of data in this section exclude text messaging originator opt-in information; this data will not be shared with any third party under any circumstances.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as pixels and web beacons) to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We use the following types of cookies:
· Essential cookies: Required for the website to function properly
· Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
· Marketing cookies: Used to track advertising campaign performance (e.g., Meta Pixel, Google Ads tags)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.
6. Third-Party Services and Data Sharing
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These include:
· Payment processors (e.g., Stripe, PayPal)
· Email marketing platforms (e.g., Mailchimp, GoHighLevel)
· SMS platforms (e.g., Twilio, GoHighLevel)
· Analytics providers (e.g., Google Analytics)
· Advertising platforms (e.g., Meta, Google Ads)
These third parties are contractually obligated to keep your information confidential and to use it only to perform services on our behalf. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
7. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
· Right to access: Request a copy of the personal data we hold about you
· Right to correction: Request correction of inaccurate or incomplete data
· Right to deletion: Request deletion of your personal data (subject to legal obligations)
· Right to opt-out: Opt out of marketing communications at any time
· California residents (CCPA): Right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, please contact us at [email protected].
9. Data Security
The security of your data is important to us. We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.
11. Legal Basis (Florida & USA)
This Privacy Policy is governed by the laws of the State of Florida, USA. We comply with applicable regulations including:
· Telephone Consumer Protection Act (TCPA)
· CAN-SPAM Act
· California Consumer Privacy Act (CCPA), where applicable
· Florida Information Protection Act (FIPA)
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
· Email: [email protected]
· Phone: +1 (305) 498-4142
· Address: 10180 W Bay Harbor Dr, Apt 2A, Bay Harbor, FL 33154
· Website: www.janoagency.com
These Terms of Service ("Terms") govern your access to and use of the website www.janoagency.com and the marketing services provided by Innovation Py, LLC, doing business as Jano Agency ("Company," "we," "us," or "our"). Please read these Terms carefully before using our services.
1. Acceptance of Terms
By accessing or using our website and services, you confirm that you are at least 18 years of age, that you have read and understood these Terms, and that you agree to be bound by them and all applicable laws and regulations of the State of Florida, USA. If you do not agree to these Terms, please do not use our services.
2. Services Provided
Jano Agency provides digital marketing services including, but not limited to:
· Social media management and advertising
· Search engine optimization (SEO) and paid search (SEM/PPC)
· Email marketing and SMS marketing campaigns
· Content creation, copywriting, and graphic design
· Marketing automation and CRM integration (GoHighLevel)
· Website design and development consultation
· Analytics reporting and campaign performance tracking
The specific scope of services will be outlined in a separate Service Agreement or Statement of Work (SOW) signed by both parties.
3. Client Responsibilities
By engaging our services, you agree to:
· Provide accurate, complete, and timely information necessary for us to deliver services
· Obtain all necessary rights, licenses, and permissions for any content you provide to us
· Ensure that any content, claims, or promotions comply with applicable laws and advertising standards
· Respond to communications in a timely manner to avoid project delays
· Make payments according to the agreed schedule
4. Intellectual Property
All content, logos, graphics, strategies, methodologies, templates, and materials created by or belonging to Innovation Py, LLC (Jano Agency) are protected by applicable copyright and trademark laws.
Upon full payment of all fees, deliverables created specifically for your campaign (such as ad creatives, copy, and reports) will be considered your property. However, Jano Agency retains the right to:
· Use work samples in our portfolio and case studies (without disclosing confidential business data)
· Retain all proprietary tools, systems, templates, and frameworks used to deliver the service
5. User Consent for Communications
By submitting your information through any form on our website or via any onboarding process, you expressly consent to receive communications from Jano Agency via:
· Email: including project updates, invoices, newsletters, and promotional content
· SMS/Text messages: as described in our Privacy Policy (Section 3)
You may opt out of marketing communications at any time by following the unsubscribe instructions in any email, or by replying STOP to any SMS message.
6. Payment Terms
Payment terms, rates, and schedules will be specified in the applicable Service Agreement. Unless otherwise agreed in writing:
· Invoices are due within 15 calendar days of issuance
· Late payments may incur a late fee of 1.5% per month on outstanding balances
· Services may be paused or terminated for non-payment after 30 days past due
· Retainer fees are non-refundable once the service period has commenced
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive business information shared during the engagement. Jano Agency will not disclose your business strategies, financial data, customer lists, or campaign details to third parties without your written consent, except as required by law or to deliver the contracted services.
8. No Guarantee of Results
Jano Agency will use its best efforts and industry expertise to achieve your marketing goals. However, we cannot guarantee specific outcomes such as follower counts, conversion rates, revenue generated, or search engine rankings, as these are influenced by factors outside our control including market conditions, platform algorithm changes, and competitive landscape.
9. Limitation of Liability
To the fullest extent permitted by law, Jano Agency (Innovation Py, LLC) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website, including but not limited to:
· Loss of revenue, profits, or data
· Business interruption
· Damages resulting from third-party platform changes (e.g., Meta, Google, TikTok)
Our total cumulative liability shall not exceed the total fees paid by you in the three (3) months preceding the event giving rise to the claim.
10. Termination
Either party may terminate the service agreement with written notice as specified in the applicable Service Agreement (typically 30 days). Upon termination:
· You are responsible for all fees incurred up to the termination date
· We will deliver all completed deliverables paid for in full
· Both parties will return or destroy any confidential information of the other party
11. Dispute Resolution
In the event of a dispute arising out of or relating to these Terms or our services, both parties agree to first attempt to resolve the matter through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, USA. You irrevocably submit to the exclusive jurisdiction of the courts of Miami-Dade County, Florida for any matters not subject to arbitration.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the effective date at the top of this document. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
· Email: [email protected]
· Phone: +1 (305) 498-4142
· Address: 10180 W Bay Harbor Dr, Apt 2A, Bay Harbor, FL 33154
Website: www.janoagency.com